Shipping policy

Last Updated: 03/08/2026

At Fragrance Boulevard, we are committed to processing and delivering your order safely, securely, and as quickly as possible. This Shipping Policy explains how we process, ship, and deliver orders placed through our website. By placing an order, you agree to the terms outlined below.

Order Processing

Orders are processed after successful payment authorization.

  • Orders are typically processed within 1–2 business days.

  • Orders are processed Monday through Friday, excluding holidays.

  • Orders placed on weekends or holidays will begin processing on the next business day.

  • Processing times may be slightly longer during promotional events or periods of high order volume.

Submitting an order and receiving an order confirmation does not guarantee shipment. All orders are subject to payment verification and product availability.

Order Verification

To help protect our customers and prevent fraudulent transactions, certain orders may require additional verification before shipment.

If additional information is needed, our customer support team may contact you before your order is shipped.

If verification cannot be completed within a reasonable timeframe, we reserve the right to cancel the order and issue a refund to the original payment method.

Shipping Destinations

Fragrance Boulevard currently ships within the United States only.

At this time, we do not offer international shipping.

Shipping Methods

We partner with trusted shipping carriers to deliver your orders, including:

  • USPS

  • UPS

  • FedEx

The shipping carrier selected for your order may vary based on your delivery address and the most efficient delivery option available.

Shipping Rates

We offer straightforward shipping rates for all eligible orders.

  • Flat Rate Shipping: $9.00

  • Free Standard Shipping: Orders of $250 or more

Shipping charges are displayed during checkout before your order is finalized.

Estimated Delivery

After your order has been processed, standard delivery generally takes 5–8 business days.

Delivery estimates are provided for reference only and are not guaranteed.

Delivery times may be affected by factors beyond our control, including:

  • Carrier delays

  • Weather conditions

  • High shipping volumes

  • Public holidays

  • Other unforeseen circumstances

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Fragrance Boulevard is not responsible for delays, returned packages, or additional shipping charges resulting from:

  • Incorrect addresses

  • Missing apartment or suite numbers

  • Incorrect ZIP codes

  • Incomplete recipient information

If you need to update your shipping address, please contact us immediately. We will do our best to make changes before your order ships.

P.O. Box Deliveries

We are able to ship to P.O. Box addresses when supported by the selected shipping carrier.

Delivery times for P.O. Box shipments may vary depending on the carrier and destination.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when available.

Tracking updates are provided directly by the shipping carrier and may take up to 24 hours to appear after your shipment has been dispatched.

Delivery Responsibility

Responsibility for your order transfers to you once the shipping carrier confirms delivery to the address provided during checkout.

If your tracking information indicates your package has been delivered, but you cannot locate it, we recommend:

  • Checking around your delivery location.

  • Asking household members or neighbors.

  • Contacting the shipping carrier for additional information.

  • Contacting our customer support team if further assistance is needed.

Lost, Missing, or Delayed Shipments

If your shipment appears to be delayed, lost, or missing, please contact us within 5 days of the expected delivery date.

We will work with the shipping carrier to investigate the shipment and assist in resolving the issue whenever possible.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please notify us within 5 days of delivery.

To help us resolve the issue quickly, please provide:

  • Your order number

  • A description of the issue

  • Clear photographs of the product and packaging

Undeliverable Packages

Packages returned to us because of:

  • Incorrect shipping information

  • Failed delivery attempts

  • Refused deliveries

  • Unclaimed shipments

may require additional shipping charges before they can be reshipped.

If you choose not to have the order reshipped, any eligible refund will be processed in accordance with our Return & Refund Policy.

Order Cancellations

Orders may be cancelled before they enter processing or shipment.

Once an order has been processed or shipped, it can no longer be cancelled and will be subject to our Return & Refund Policy.

If you need to cancel an order, please contact our customer support team as soon as possible.

Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in our shipping practices, carrier services, or business operations.

Any updates will be posted on this page with a revised Last Updated date.

Contact Us

If you have any questions about shipping, delivery, tracking, or your order, please contact us.

Fragrance Boulevard

Operated by Karia Trading Co LLC
12880 Saddleridge Dr.
Rancho Cucamonga, CA 91739

Email: support@fragranceboulevard.com

Phone: (213) 255-5918

Customer Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (PT)

We appreciate your business and are committed to providing reliable shipping and exceptional customer service every step of the way