Terms of service

Last Updated: 03/08/2026

Welcome to Fragrance Boulevard, operated by Karia Trading Co LLC. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue using our website.

Our goal is to provide authentic fragrances, secure online shopping, and reliable customer service while ensuring a fair shopping experience for every customer.

Eligibility

By using this website, you represent that:

  • You are at least 18 years of age or have permission from a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement.

  • You will use this website only for lawful purposes.

  • The information you provide is accurate and complete.

Business Information

Fragrance Boulevard is operated by Karia Trading Co LLC, a registered California Limited Liability Company.

Business Address
12880 Saddleridge Dr.
Rancho Cucamonga, CA 91739

Email: support@fragranceboulevard.com

Phone: (213) 255-5918

Customer Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (PT)

Product Authenticity

Fragrance Boulevard is committed to offering only authentic fragrances.

All products sold on our website are brand new and sourced through trusted wholesale suppliers and legitimate distribution channels.

We do not sell counterfeit, replica, imitation, refilled, or diluted products.

Manufacturers may occasionally update product packaging, bottle designs, labels, or batch codes. These changes do not affect the authenticity or quality of the product.

Product Information

We make every effort to ensure that product descriptions, pricing, images, availability, and other information displayed on our website are accurate.

Occasionally, errors may occur. We reserve the right to correct inaccuracies, update information, or discontinue products without prior notice.

Product images are provided for reference. Actual packaging may vary due to manufacturer updates.

Pricing

All prices displayed on our website are listed in U.S. Dollars (USD) and are subject to change without notice.

If a pricing error is identified before an order is shipped, we reserve the right to cancel the order and issue a full refund using the original payment method.

Applicable sales tax will be calculated during checkout based on your shipping destination and applicable laws.

Orders

Placing an order does not guarantee acceptance.

After submitting your order, you will receive an order confirmation acknowledging receipt of your order request. Orders are accepted only after payment has been successfully authorized, and your order has been processed.

We reserve the right to refuse, limit, or cancel any order due to:

  • Product availability

  • Pricing or system errors

  • Payment authorization issues

  • Suspected fraud

  • Incomplete or inaccurate customer information

  • Violation of these Terms

If your order is cancelled after payment has been received, a full refund will be issued.

Order Verification

To help protect our customers and prevent fraudulent activity, certain orders may require additional verification before shipment.

If verification cannot be completed within a reasonable time, we reserve the right to cancel the order and issue a refund.

Payment Methods

We currently accept:

  • Major credit and debit cards

  • Shop Pay

  • Apple Pay

  • Google Pay

All payment transactions are securely processed through trusted third-party payment providers.

Fragrance Boulevard does not store complete payment card information on its servers.

Shipping

Orders are generally processed within 1–2 business days after payment confirmation.

We currently ship within the United States only using trusted carriers, including USPS, UPS, and FedEx.

Standard delivery typically takes 5–8 business days after shipment.

Shipping charges are calculated at checkout. We offer:

  • Flat-rate shipping of $9 on eligible orders.

  • Free standard shipping on orders over $250.

Delivery estimates are provided for reference and are not guaranteed. Delays caused by shipping carriers, weather conditions, holidays, or other circumstances beyond our control may occasionally occur.

Customers are responsible for providing an accurate shipping address. Once an order has been delivered according to the carrier's tracking information, responsibility for the shipment transfers to the customer.

Returns and Refunds

Returns are accepted in accordance with our Return & Refund Policy.

Eligible products must generally:

  • Be returned within 30 days of delivery.

  • Be unopened and unused.

  • Be returned in their original packaging.

Customers are responsible for return shipping costs unless otherwise required by law or approved by our customer support team.

Approved refunds are typically processed within 3–5 business days after the returned item has been received and inspected.

Promotions

From time to time, we may offer promotional pricing or discount codes.

Unless otherwise stated:

  • Promotions cannot be combined.

  • Discount codes have no cash value.

  • Promotions may expire without notice.

  • We reserve the right to modify or discontinue promotions at any time.

User Accounts

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials.

  • Keeping your account information accurate.

  • Restricting unauthorized access to your account.

  • Promptly notifying us of any unauthorized account activity.

Acceptable Use

You agree not to:

  • Use our website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Upload harmful software or malicious code.

  • Interfere with website functionality.

  • Copy or reproduce website content without written permission.

  • Submit false or misleading information.

  • Engage in fraudulent purchasing activities.

Violation of these Terms may result in account suspension, order cancellation, or legal action where appropriate.

Intellectual Property

All content on this website, including text, graphics, logos, images, website design, and other original materials, is the property of Fragrance Boulevard or its licensors and is protected by applicable intellectual property laws.

All product names, trademarks, logos, and brand names remain the property of their respective owners and are used solely to identify the products offered for sale.

Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, privacy practices, or policies of third-party websites. Your use of those services is subject to their own terms and policies.

Disclaimer

Our website and services are provided on an "as available" and "as is" basis.

While we strive to provide accurate information and uninterrupted service, we do not guarantee that our website will always be error-free, secure, or continuously available.

Nothing in these Terms limits any consumer rights that cannot legally be excluded.

Limitation of Liability

To the fullest extent permitted by law, Fragrance Boulevard shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of our website, products, or services.

Our total liability relating to any order shall not exceed the amount paid for the applicable purchase.

Force Majeure

We are not responsible for delays or failure to perform our obligations due to events beyond our reasonable control, including natural disasters, transportation disruptions, labor disputes, government actions, pandemics, cyber incidents, or other unforeseen circumstances.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes become effective constitutes acceptance of the revised Terms.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.

Any legal disputes relating to these Terms or your use of this website shall be resolved in the appropriate courts located within the State of California, unless otherwise required by applicable law.

Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on our website, constitute the entire agreement between you and Fragrance Boulevard regarding your use of our website and services.

Mobile Terms of Service

Last updated: Aug. 13, 2026

The Fragrance Boulevard mobile message service (the "Service") is operated by Fragrance Boulevard (“Fragrance Boulevard”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Fragrance Boulevard’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Fragrance Boulevard through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Fragrance Boulevard. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18665194803 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Fragrance Boulevard mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18665194803 or email support@fragranceboulevard.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Contact Us

If you have any questions regarding these Terms of Service or your order, please contact us.

Fragrance Boulevard

Operated by Karia Trading Co LLC
12880 Saddleridge Dr.
Rancho Cucamonga, CA 91739

Email: support@fragranceboulevard.com

Phone: (213) 255-5918

Customer Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (PT)

Thank you for choosing Fragrance Boulevard. We appreciate your trust and look forward to serving you with authentic fragrances and exceptional customer service.